Canceling an online purchase

Cancellations for tickets purchased online can be made up to the close of the draw.
  • Login and select TransactionHistory in the Account.
  • Click the red X beside the ticket you wish to cancel.
  • Confirm you wish to cancel this ticket.

Your account balance will be updated to display the refund amount for the value of your cancelled ticket. The status of your ticket in your Ticket History will be displayed as cancelled.

cancel a ticket screen shot