How to Self Exclude

As part of the SA Lotteries commitment to responsible gaming, this website offers you the ability to self-exclude from further purchasing. If you feel that you are experiencing difficulties, self-exclusion is a means of preventing further transactions from your account for an initial 180 day period.

There are two ways members can choose to self-exclude:

  1. Contact us on 131 868 (during extended business hours), or
  2. Submit an online self-exclusion request (detailed below).

Online self-exclusion

  1. Login to your account.
  2. Select the Self Manage link in the Account menu.
  3. Select either Lotteries or Wagering from which to self-exclude.
  4. Follow the online process.

Your completed Deed of Self-exclusion will then be submitted to SA Lotteries customer support.

Your registered account will be de-activated for an initial period of 180 days. Please note that after this period your account can only be re-activated upon receipt of a written request by you. This written request should be directed to SA Lotteries customer support. Members who self-exclude three times are permanently excluded.

Where to get help

Free confidential help is available through the national 24 hour Gambling Helpline on 1800 858 858. Alternately visit

To view a contact list for counselling services in each state of Australia, please read our Responsible Gaming information.