How to Self Exclude

As part of the SA Lotteries commitment to responsible gaming, this website offers you the ability to self-exclude from further purchasing. If you feel that you are experiencing difficulties, self-exclusion is a means of preventing further transactions from your account for an initial 180 day period.

There are two ways members can choose to self-exclude:

  1. Contact us on 131 868 (during extended business hours), or
  2. Submit an online self-exclusion request (detailed below).

Online self-exclusion

  1. Login to your account.
  2. Select the Self Manage link in the Account menu.
  3. Select either Lotteries or Wagering from which to self-exclude.
  4. Follow the online process.

Your completed Deed of Self-exclusion will then be submitted to SA Lotteries customer support.

Your registered account will be de-activated for an initial period of 180 days. Please note that after this period your account can only be re-activated upon receipt of a written request by you. This written request should be directed to SA Lotteries customer support. Members who self-exclude three times are permanently excluded.

Where to get help

Free confidential help is available through the national 24 hour Gambling Helpline on 1800 858 858. Alternately visit www.gamblinghelponline.org.au.

To view a contact list for counselling services in each state of Australia, please read our Responsible Gaming information.