Have a question? Help may already be at your fingertips - visit our online Help Centre for assistance with using your online account, information on playing our games and everything else in between. Below are our Top 5 most common questions:
Our friendly Customer Support team are available Monday to Sunday from 8:00am to 9:00pm AEST for online enquiries.
For all other enquiries we are available Monday to Sunday from 8:00am to 5:00pm AEST
Calling from overseas? Call us on +61 7 3877 1000.
To make an enquiry by email you can complete our support form via the button below.
At busy times our team may be delayed in responding to your email. We will endeavour to respond to you as soon as possible.
To send us correspondence by post please address to:
Locked Bag 7
COORPAROO DC QLD 4151
We are open from Monday to Friday between 8:30am and 4:30pm AEST. Our head offices are located in Queensland, New South Wales, Victoria and South Australia.
Snail Mail: Tatts Group, Locked Bag 7, Coorparoo DC QLD 4151
Phone: 131 868 or +61 7 3877 1000